About L. A. County Metropolitan Transportation Authority

Metro (the Los Angeles County Metropolitan Transportation Authority) is unique among the nations transportation agencies. We serve as transportation planner and coordinator, designer, builder and operator for one of the countrys largest, most populous counties. More than 9.6 million people nearly one-third of Californias residents live, work, and play within our 1,433-square-mile service area.

Vision

Metro provides excellence in service and support.

Mission

Metro is responsible for the continuous improvement of an efficient and effective transportation system for Los Angeles County

Values

Safety: We commit to ensure that our employees, passengers and the general publics safety is always our first consideration.

Service Excellence: We commit to provide safe, clean, reliable, on-time, courteous service for our clients and customers.


Workforce Development: We commit to make Metro a learning organization that attracts, develops, motivates and retains a world class workforce.

Fiscal Responsibility: We commit to manage every tax payer and customer-generated dollar as if it were coming from our own pocket.

Innovation and Technology: We commit to actively participate in identifying best practices for continuous improvement.

Sustainability: We commit to reduce, re-use and recycle all internal resources and reduce green house gas emissions.

Integrity: We commit to rely on the professional ethics and honesty of every Metro employee.

Teamwork: We commit to actively blend our individual talents to achieve world-class performance and service.

L. A. County Metropolitan Transportation Authority

Lillian De Loza-Gutierrez,
One Gateway Plaza
Los Angeles, California 90012
213-922-7479
Access our Mobile App by texting LACMTA to 21777
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