For over a decade, American Water Resources (AWR) has helped customers protect themselves against unexpected repair costs with affordable protection for service line emergencies. We currently manage over 1.4 million service contracts including a water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities, and municipal customers. AWR strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind. For more information on our commitment to our customers, visit Our Commitment to You.
AWR is a market-based subsidiary of the largest investor-owned utility company in the U.S., American Water. Founded in 1886, American Water employs more than 7,000 dedicated professionals who provide drinking water, wastewater, and other related services to approximately 16 million people in 35 states, as well as Ontario and Manitoba, Canada.
OUR MISSION STATEMENT
To Deliver Peace of Mind to Every Homeowner
Providing affordable home solutions from a trusted and reliable provider
Improving the lives of our customers by delivering valuable, innovative products and services
Providing exceptional customer service and engagement
Fostering a culture of trust, integrity, safety and mutual respect
Empowering passionate employees who are valued
Committed to continuous improvement
809 North Banjo Drive Crawfordsville, Indiana 47933
Access our Mobile App by texting AMERICANWATER to 72727