IMU


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515-961-9444
111 S. Buxton St.
Indianola, Iowa 50125

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IMU WATER SERVICE PLAN

The service rules and regulations set forth in this Water Utility Service Plan have been duly adopted by the Board of Trustees of Indianola Municipal Utilities, which is the governing body of the Utility under the Indianola Code of Ordinances.  They manage and control the distribution of water by the Utility within the service area that encompasses the corporate city limits and that duly purchased from a rural water association.

The Iowa Utilities Board has very limited authority over the Utility.  If rules and regulations contained in this Service Plan conflict with those imposed by the Iowa Utilities Board, those issued by the Iowa Utilities Board shall prevail.

Download IMU's Water Service Plan here.

Download IMU's Water Procedure Manual here.

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Indianola's publicly owned utility has served the community for over a century, beginning with electric service in 1890. Although there have been many changes in the way of industry standards, technology and equipment over the years, the ability to provide our customers with the most cost effective, reliable service possible has remained consistent.