Builders
Need Gas for a New Building Development?
Start by submitting a Natural Gas Project Request and one of our representatives will respond within one business day after receiving the request. Or call us at 1-800-440-6111 and one of our company representatives will guide you through the process.
Need Service Line or Meter at an Existing Development?
Please complete a Natural Gas Service Line & Meter Request for each and every service to be installed. Or call us at 1-800-440-6111.
We pledge to install your tap and service line within 10 business days when:
- You tell us your site meets our site readiness requirements. If your site is not ready when we arrive, you will need to call us again and the 10-day cycle will reset.
- We receive any necessary permits.
- Our pledge applies to residential and small commercial service (we’ll let you know up-front if your service requirements exceed these guidelines).
- Does not apply to mainline extensions and associated taps.
- Columbia Gas will not accept applications for new services unless the foundation is in and filled within 6” of a final grade.
- Normal meter installation takes place within 2-5 business days of your request. Once we install the meter, we will turn on the gas.