Clearwater Council of Governments


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Interest: 93

419-898-8264
235 N. Toussaint S. Road
Oak Harbor, Ohio 43449

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SERVICE EXCELLENCE SUMMARY (SES)

A Service Excellence Summary involves a home visit by a Service Excellence Specialist and an additional visit to day services, as needed. The Service Excellence Specialist interviews the individual receiving supports to see how things are going with his/her services and supports. Participants can opt to have a Contracted Liaison accompany the SES to the interview. Reports are developed to share with providers and SSA’s at the respected County Board on what is going well and any areas of needed improvement.  An annual report of data from all of the COG counties is compiled and shared to review progress towards systems improvements.  

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Clearwater Council of Governments
235 N. Toussaint S. Road
Oak Harbor Ohio 43449
Phone#: 419-898-8264

The Clearwater COG is committed to collaborating with our partners to enhance people's lives one system, one community and one person at a time.